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Sports Clubs Member Services Department administers customer accounts from a centralized call center. Please use the online forms to request a usage report or freeze your membership—it will speed your request. If you have other questions about your membership please contact them by email or by using the toll-free number below. If your inquiry or comments relate to something other than your account, please use the Contact Us feedback form to send your comments.

Member Services Hours of Operation:
Monday-Thursday 8:00am - 7:00pm and Friday 8:00am - 5:00pm

Phone: 800.666.0808
Fax: 215.997.0397
Mail:
TSI Member Services Department
1 Highpoint Drive
Chalfont, PA 18914